Refund and Returns Policy


We hope you love what you’ve ordered! But just in case you’re not satisfied with the items you received, we gladly accept returns within 30 days of delivery for most items in new condition. Please note that the shipping fee must be covered by the customer, unless the original products are defective.

 Return Procedure

Return Conditions

Note: the below conditions are not quality issues:

Return Address

Please contact Customer Service, indicating the item(s) you would like to return and the reason.

 If there are quality issues, please provide images of said item(s).([email protected])

After receiving a confirmation email from our Customer Service Team

We handle all returns-related customer service matters within 24 hours. 

Do not send returned items to the sender’s address from the package you received. We will not accept any returns without you contacting us first.

If you have not received your refund within 7-14 days of shipping out your returned product, please contact us

Address:Yen Xa, Tan Trieu, Thanh Tri, HaNoi-100000,Vietnam

Phone: +84 865 894 315

Email:[email protected]

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